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Reporting a problem: Shortage: You have to report shortage to us in writing within 24 hours after delivery and sign the delivery accordingly, or your claim will not be considered;
Missing contents/Item not-as-described: You have to report missing contents/item not-as-described to us in writing within 24 hours after delivery, or your claim will not be considered;
Damage: You have to sign the delivery as "DAMAGED" AND report damage to us in writing within 24 hours after delivery, or your claim will not be considered
Delivery There is a £40 delivery charge for all e-bikes, except on Saturdays, when an extra charge of £20 is payable. Sunday delivery is not available. For deliveries to the Republic of Ireland, the charge is £100, Monday to Saturday.
If we receive your order by 2pm, (subject to availability of stock) we can deliver by the next working day, guaranteed. Please note: If you are paying by cheque, delivery can only be guaranteed after the cheque has cleared. We recommend you make payment by credit card or Paypal.
Alternatively, for your convenience, you can arrange to pay in person and collect your new e-bike from our showroom. Please contact us to order and arrange delivery.
CE Certification. 240W Motor. Quick Release 24 Volt 12Ah Battery Pack. Chargeable attached or detached from the bike. Max Speed 22kmh (14 mph). Max Range: 50km 31 miles on one charge. Charger AC100~240V/24V. Size: Length 194cm x Height 105cm x Width 60cm. Floor to seat height: 85 to 96cm. Weight: 40kg. Rider capacity 80kg. Charge Time 3 - 8hrs. Twist Grip Variable speed controller. Front & Rear Disc Brakes. Front & Rear Suspension. Shimano 3 Speed gears only for pedal power. No Need for Insurance or Road Tax.
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